We know how it feels.We know how to fix it.

To elevate the tradesmen and leave every home thrilled we came. Both halves have to be true at once — every bid, hire, schedule and callback gets run through two questions: does this make Tru Tradesmen a better place for the tradesman, and does this leave the customer thrilled we came? If it only passes one, we haven't found the answer yet. Everyone here is answerable to that, including the people who own the company.

Yes. We take mechanical work on new construction, additions and remodels across Summit and Wasatch counties — radiant and hydronic systems, snowmelt, high-altitude forced air, and ductwork fabricated rather than improvised. What we commit to is fast bids, clean invoices, holding our slot on the critical path, and telling you about a schedule change before it becomes your problem. Send us a set of plans and we'll get you a number.

Yes. Tru Tradesmen is owned and run by one family — Quincy, James, Jordan and Will — serving Summit and Wasatch counties. There's no private equity group, no regional call center, and no franchise agreement dictating how a job gets quoted. When you call, you're reaching the people whose name is on the truck.

A licensed tradesman with real time in the trade — never a salesman, never an apprentice sent out alone on a system he hasn't worked, and never a subcontractor you've never met. Whoever comes has read the history on your home before knocking, and you'll know his name before he does.

Call and leave a message. We return them as soon as a tradesman is free, and no-heat and freeze-risk calls go ahead of routine work on the schedule. What we won't do is advertise round-the-clock coverage we can't hold — you'll get an honest answer about when someone can be there instead of a promise that breaks at midnight. If it's something you can sort out from where you're standing, we'll walk you through it at no charge.

Combustion analysis and tuning, heat exchanger inspection, ignition and flame sensing, circulator amp draw, expansion tank charge, zone valve operation, air elimination, glycol concentration if the system has it, pressure relief verification, and a written condition report with photos — it takes as long as it takes. If a tech is in and out in 20 minutes, you didn't get a service — you got a sticker.

Yes, and it's the most common installation mistake we find up here. Gas appliances lose roughly 4% of their rated input per 1,000 feet of elevation. Up here at 5,500 to 7,000 feet, a furnace has to be derated by about a quarter to a third, which usually means a manufacturer's high-altitude kit and an orifice change. Equipment left at sea-level settings runs rich, soots the heat exchanger, and locks out on flame failure, often in its second or third winter. If you suspect yours was set up wrong, we'll tell you what we find.

Yes. We work with second-home owners and property managers across the Basin, Deer Valley, Hideout and Jordanelle. That covers low-temperature alarms and remote monitoring, scheduled mid-winter walkthroughs, winterizing and de-winterizing, and holding access codes so we can get in during a freeze event without waiting on a flight. You get photos after every visit so you can see the condition of the house from wherever you are.

Yes. Natural gas service doesn't reach much of the Kamas Valley, Oakley, Peoa, or Wanship, so a large share of the homes we work on run propane. Propane requires different orifices and a different manifold pressure than natural gas, and it stacks with the altitude derate — both conversions have to be done together and verified with a combustion analyzer, which rides on every one of our trucks.

We come back and make it right. A callback on the same issue goes to the front of the schedule rather than the back of the queue, and the tradesman who did the original work is the one who returns — so there's no argument about what was installed or why.

No, and the reason is structural rather than a promise: there's no commission and no salesperson here. Our tradesmen earn the same on a small repair as on a full replacement, which is why "you don't need this yet" is a sentence you'll actually hear. When replacement is the right call, we'll show you the evidence — combustion readings, a cracked exchanger, an obsolete parts lookup — instead of a sales presentation.

Yes. Tru Tradesmen is licensed and insured, carrying general liability and workers' compensation coverage.